About
Highly motivated and adaptable professional with a proven track record in efficient delivery operations and technical support, committed to achieving high standards of performance. Possessing strong communication, planning, and organizational skills, eager to apply a positive attitude and a smart work approach to contribute value and drive operational excellence in a dynamic team environment.
Work
Kolonnade Retail Park, Gauteng, South Africa
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Summary
Provided reliable and prompt pizza delivery services for ROMANS PIZZA, ensuring customer satisfaction and adherence to delivery schedules.
Highlights
Executed an average of 20+ deliveries per shift, consistently meeting tight deadlines and contributing to high customer retention rates.
Navigated local areas efficiently, utilizing strong planning skills to optimize delivery routes and reduce transit times by an estimated 10%.
Handled cash and electronic payments accurately, maintaining accountability for daily transactions and ensuring financial integrity.
Ensured product quality and presentation upon delivery, upholding brand standards and enhancing the overall customer experience.
Pretoria West, Gauteng, South Africa
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Summary
Efficiently managed food and grocery deliveries for TAKEALOT & MrD, ensuring timely and accurate order fulfillment across the Pretoria West region.
Highlights
Consistently achieved on-time delivery rates exceeding 95%, optimizing routes to enhance efficiency and customer satisfaction for multiple daily orders.
Maintained a high level of customer service during interactions, resulting in positive feedback and contributing to repeat business for hundreds of deliveries.
Safely operated delivery vehicle, adhering to all traffic regulations and company policies to ensure secure transportation of diverse goods.
Managed varied order types, including prepared food and groceries, demonstrating adaptability in handling complex logistical requirements on a daily basis.
Wonderboom, Gauteng, South Africa
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Summary
Supported technical operations and IT infrastructure as a Tech Intern at Hillsong Church, contributing to seamless event execution and system maintenance.
Highlights
Assisted in setting up and troubleshooting audio-visual equipment for services and events, ensuring smooth technical operations for over 50 weekly gatherings.
Provided technical support to staff and volunteers, resolving common software and hardware issues to maintain operational productivity.
Gained hands-on experience with various IT systems and networking components, enhancing digital literacy and practical problem-solving abilities.
Collaborated with the tech team to maintain inventory of equipment and ensure resources were readily available and organized for church activities.